Here you'll find answers to common questions our clients ask. If you don't see what you need, call us or contact us online.
- What type of products and services do you provide?
- How do I go about getting a quote from you?
- At what resolution should I save my photos and graphics?
- What is a proof and why is it important that I look at it?
- Why do the printed colors look different from the colors on my screen?
- Is white considered a printing color?
- What file format should I use when submitting my electronic document for printing?
- What forms of payment do you accept?
- What is variable data printing?
- What do I need to provide for variable data projects?
What type of products and services do you provide?
Good question! We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we can offer you, check out the What We Do pages.
How do I go about getting a quote from you?
Well, since you're here, we suggest you use our get a quote form. Otherwise, the best way to ensure that we get all the information necessary to accurately estimate is to give us a call and talk with one of our customer service representatives.
At what resolution should I save my photos and graphics?
Resolution should be set to 300 dpi for photos and graphics. If there is text saved in photoshop (or other raster app) should be saved at a minimum of 600 ppi.
Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.
Also note that you should save all photos in CMYK mode, not RGB mode, when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
What is a proof and why is it important that I look at it?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run.
Why do the printed colors look different from the colors on my screen?
In short, printers and monitors produce colors in different ways.
Monitors have light coming from behind the surface which shines through and birghtens your colors. They use the RGB (red, green, blue) color model, which also supports a wider spectrum of colors. Print, where light is reflected from the paper, use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.
When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.
Is white considered a printing color?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink.
What file format should I use when submitting my electronic document for printing?
PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.
What forms of payment do you accept?
We accept cash, company check and all major credit cards. We can also set up a business account for you, as well. Contact us for details.
What is variable data printing?
Variable data printing is technology for printing documents so that each piece is personalized to the specific recipient. At the most basic level, this means personalizing a name and address. But for real impact, many projects include unique graphics and content that speaks directly to the recipient.
What do I need to provide for variable data projects?
We work with many types of data files, but excel (or other spreadsheet) files are the safest bet. We also like .csv data files that have commas separating each field, and returns separating each line of data. To save time and hassle, make sure your data is properly formatted with each piece of data in separate fields.
Complex projects may require other files, like image files or additional data files. If you are unsure of what may be required for a particular variable project, give us a call for a free consultation.